One of the most difficult skills to learn and implement in the workplace is that of holding others accountable. For specific tips, please download and read my article entitled, “Holding Others Accountable” (download here) In the ideal workplace, everyone holds everyone else accountable to agreed upon actions, norms or improvement efforts. Cohesive teams do this […]

What is it about people and their cars that makes you see red?  On recent trips to S. Carolina and Texas I encountered drivers who thought they ruled the highway, the parking lots and the side streets –yelling or gesturing when I unintentionally bumped their car door with mine, or honking when I didn’t move […]

While creating my web content, I was guided by the wisdom of Dean Spitzer, author of “Transforming Performance Measurement”, in rethinking how we measure success.  One item that struck a chord for me was understanding the difference between evaluation and performance measurement.   As a former teacher, I have some strong views about measurement – […]

Do you recognize any of these people in your workplace? Employees are responsible vs. employees who are given an inch – then take a mile. Employees who want to contribute and do good work vs. employees who do just what is required. Employees care about their teammates and the company vs. employees who feel that […]