Improving Organizational Performance

Organizational Performance In Michigan

Feedback and human interaction are key to continuous improvement.

If you need to evaluate your HR system or implement a systematic process to make informed decisions about your people, then we can help!

A performance measurement system is essentially a feedback loop that serves many purposes:

1.) It can improve all levels of performance by opening up a dialogue about customers, quality, and services. We work with you to set up a learning environment and involve your knowledge workers in collecting the right data from the right people at the right time using the right medium! 

2.) We use the data to help you articulate your employment brand, integrate the tenants of organizational health with business strategy, and improve your HRM practices to reduce turnover and increase engagement.   

3.) Lastly, we help you with a recruiting strategy to ensure that you attract and hire the right people.

 

“If you can’t measure something, you can’t understand it.

If you can’t understand it, you can’t control it.

If you can’t control it, you can’t improve it.”

-James Harrington

Will your culture support measurement and improvement?

Even the most competent leaders and staff can feel threatened by assessment practices because they fear negative results. To ensure that positive results are disseminated and discussed in an environment of learning, rather than judging, we guide you in establishing a Culture of Inquiry. 

It is important to remember that employees who fear results or staff who fear management will not engage in efforts towards program improvement. If people in authority are trustworthy, then stakeholders will trust the performance measurement process.

Creative Thinking = Visionary Results.

If you’re looking to improve organizational performance, contact Kristine Ranger at (517) 974-5697 or kristine@knowledgenavigators.com today!

Primary Communities Served

DeWitt

Lansing

Saint Johns

Grand Ledge